Welcome to https://picexcel.com/. Please read our Terms and Conditions of Use (“Terms”) and Privacy Policy carefully because they affect your legal rights, including an agreement to resolve any disputes that may arise between us.
01.Introduction:
At PicExcel, we are delighted to have you join us. We understand the importance of a mutually beneficial relationship, so when you sign up with us or visit our website PicExcel.com, use it or engage in any way, you are entering into a binding contract based on mutual trust and respect. Our service also includes the Customer Portal which is designed to make sure all customers get the best possible experience on our website. Working together enables us to provide an efficient and high-quality PicExcel for every customer’s needs. So welcome to PicExcel, we look forward to traveling this PicExcel together!
It is essential that you read, understand, and agree to our Terms and Conditions of Use (Terms) and Privacy Policy when entering into an agreement with us. We make these agreements available on the PicExcel website at https://PicExcel.com – click through each one outlined there, including any additional terms we discuss in our Entire Agreement section. Collectively, these options make up the Agreement between you and PicExcel. It is your responsibility to accept the Agreements if you wish to make use of our services or Content, otherwise, we advise against using the Site altogether. Your adherence to these terms is greatly appreciated as they help promote a high level of safety and security for everyone involved.
Accessing PicExcel Service and Content is subject to certain requirements that ensure its responsible use. To begin with, an individual must either reach the age of 18 or 13 years old with the consent of their parent or guardian to agree on the applicable agreements. Furthermore, they must also have the legal capacity to enter a binding contract with PicExcel and reside in an area where the Site is available. Finally, all users are mandated to ensure all registration information submitted is accurate and complete at all times, which serves as a transactional guarantee between PicExcel ‘s Service and Content.
02.Changes to the Agreements
The terms of use of the Site are subject to change, and it is important that users stay apprised of any alterations. The responsibility to monitor the Agreements for any changes falls to the user, who must then agree to any new terms in order to resume using the Site. Provided that these Agreements are followed, PicExcel allows access to its facilities as a personal privilege for non-commercial use only, with no rights of transferability.
03.Site Limitations and Modifications
PicExcel is committed to providing you with a smooth user experience, however it is important to note that certain technical difficulties or maintenance may result in brief interruptions of service. PicExcel reserves the right to make modifications and discontinuations of functions and features without prior notice. This includes changes, upgrades, and updates to the PicExcel Service or any specific content provided through the Site. Although these changes can be inconvenient at times, it is necessary for us to implement them in order for us to continue offering users with the best possible service. These terms are enforced in order to ensure all users are able to enjoy our full selection of features safely and effectively.
04.Using the Site
Here’s some information about all the ways you can use the Site.
04.1 Our Services
PicExcel offers a wide variety of professional Photoshop services, including advanced clipping PicExcel options. We strive to provide our clients with the best service possible and are always happy to offer a quote before committing to purchase any of our services. Payment is typically due when submitting your order, though particular arrangements may be made if both parties agree on a different payment plan. To find out more details and information regarding what we offer, please visit our website at your earliest convenience.
04.2 Customer Portal, Account Creation, and Passwords
When utilizing certain PicExcel products or services, you may be required to create a user account with an accompanying password. You must provide complete and accurate registration information and promptly update it in the event of any changes. Should you not comply, you will be considered in breach of this agreement which can result in the termination of your account. To prevent unauthorized use of your account, it is your sole responsibility to maintain the confidentiality of all login details associated with your account including passwords. If ever suspecting such breach, PicExcel must be made aware immediately. Failure to do so may leave you accountable for losses incurred by yourself, other users or visitors due to someone else using your user information without permission.
05.Rights We Grant to You
PicExcel and its associated companies provide a limited, non-exclusive, and revocable license to make use of the Site and its Content. This License is perpetual unless terminated by either user or PicExcel themselves. Users are prohibited from distributing or transferring their access privileges with respect to both the Site and Content extending to any individual or entity other than themselves for any purposes. Such is understood as personal use of such resources for entertainment only and not for any commercial gain.
PicExcel offers seamless integration with a multitude of third-party applications, websites, and services such as Shopify, PayPal, BrickFTP, Heroku, HelpScout, Smile.io, and Stripe (“Third-Party Applications”). This enables us to deliver an unparalleled range of content, products, and services to our customers. It is important to note that these Third-Party Applications come under the jurisdiction of their own terms, conditions of use, and privacy policies. Our customers access these Third-Party Applications at their own risk; PicExcel does not endorse nor is it liable for the behavior or features of any Third-Party Application or any transactions made with third-party providers.
06.Third-Party Applications
PicExcel integration with multiple third-party applications, websites, and services including Shopify, PayPal, BrickFTP, Heroku, HelpScout, Smile.io, and Stripe (known here as “Third-Party Applications”) allows us to provide content, products, and/or services to you. Each of these Third-Party Applications may follow different terms and conditions of use as well as separate privacy policies from PicExcel. We want to make it clear that we do not endorse any Third-Party Application or take part in any transactions you may enter into with them – we are not responsible for their behavior or features nor are liable for any content provided by said Third-Party Applications.
07.User-Generated Content
As a PicExcel user, you can upload a range of content onto the site such as photos, messages, and other types of information in order to make use of our services. This User Content can also be posted on the Customer Service Portal which is part of the Site. We note that when you post any material on our site, it should not violate any terms of this agreement. Furthermore, when posting on the Site, you must assure us that it is legal for you to do so and that it abides by intellectual property rights such as copyright and publicity laws, respecting the rights of others whilst avoiding any implication of affiliation with them.
PicExcel reserves the right to monitor, review and edit User Content as they deem necessary. Furthermore, they may also choose to remove or disable access to any content without prior warning. It is your responsibility to ensure that all User Content you contribute abides by the Agreement. PicExcel will not be held accountable for any User Content and takes no accountability over opinions expressed within that content. Should anyone bring a claim against PicExcel in relation to User Content, it is entirely up to the user notifying PicExcel of this legal action.
08.Rights You Grant Us
By granting us the rights stated in the Agreements, you enable us to power the PicExcel Service with your Device’s processor, bandwidth, and storage hardware. Through this access, we are able to offer advertising and other information relevant to our users. Additionally, our business partners can take advantage of these permissions for the same purpose. In order to keep you informed without tampering with content quality, any licensed Content available through the PicExcel Service may contain advertising as part of it; however, it will always be made available to you unmodified.
09.User Guidelines
PicExcel takes the protection of intellectual property rights seriously and expects its users to do the same. To ensure that PicExcel can continue to provide this service, we have established certain rules for using our Site. Following these rules will help ensure that everyone can enjoy a safe and secure environment in which to work, learn and collaborate. Your compliance is essential to allow us to maintain access to this valuable resource.
The use of the PicExcel Site and its related services is strictly regulated by agreements and applicable laws, so copying, redistributing, reproducing, “ripping”, recording, transferring, performing, or displaying its contents to the public are not permitted under any circumstances. In addition, importing or copying local files without the legal right to do so is prohibited. Failure to comply with these regulations may result in the infringement of intellectual property rights.
10.Intellectual Property
At PicExcel, we take the protection of intellectual property and copyrights seriously. This is why we respect the rights of all intellectual property owners. If you believe that any content found on our Site infringes your rights or those of a third party, please contact us at info@ PicExcel.com so that we can look into it right away. Our team will investigate all claims thoroughly in order to ensure the appropriate steps are taken.
PicExcel takes intellectual property rights very seriously. Depending on the context, these rights can include copyright and related or neighboring rights, as well as industrial and commercial trademarks. We strive to respect the intellectual property of others, and if you believe that any Content included on our Site infringes your intellectual property rights or other rights, please contact us at info@PicExcel.com for further information. All content included on the Site is copyrighted in accordance with United Kingdom or international copyright laws, while software used on (or provided through) the Site is copyrighted by United States or international laws – all rights reserved.
11.Customer Support
Our Customer Service department is available for queries related to accounts and payments. We can be reached at info@PicExcel.com, and we will do our best to respond to your inquiries within a reasonable time. However, we cannot guarantee that all questions will receive a timely response or that they will be satisfactorily answered; these situations are unfortunate but they may occur.
12.Payments, Refunds, and Cancellations
12.1 Payment and Extended Credit
At PicExcel, we want to offer our clients the best service possible. To ensure that our clients are getting what they pay for, payment is required in full prior to the beginning of any work. Payment can be made through Paypal, credit cards, or PicExcel credits. For corporate clients, we may extend credit depending on satisfactory reference checks. For these cases, a contract will be sent out by a member of our team and payment must be made within 4 days of delivery. Additionally, we also offer recurring monthly payment options as an alternative for payments. We reserve the right to cancel any extended credit should non-payment occur at any time, and all expenses must be discussed and agreed upon in advance.
12.2 Quality Guarantee & Refunds
At PicExcel, we strive to ensure that our services are of the utmost quality. If for some reason you are unsatisfied with the results of your project, we will provide reasonable corrections and amendments as part of our quality guarantee. However, all requests for refunds and revisions must be made within 14 days after delivery.
In addition, if the Client changes their original requirements during the amendment period, we reserve the right to cancel any claims they may have.
Despite this, if the images modified during a revision follow our given quality standards, it is not; therefore possible to issue a refund.
While these situations rarely occur, PicExcel realizes that things can happen that are out of our control and thus may offer adjustments at a reduced cost in such cases.
12.3 Prices
At PicExcel, prices may vary depending on the services requested. Our pricing may depend on whether it is pre-paid work or credit (for work products not yet paid for). In any case, all price changes will be communicated prior to you confirming a new order.
Additionally, PicExcel reserves the right to revise our prices at any point in time and those changes can take effect without prior notification. However, customers will always have the chance to view up-to-date pricing before finalizing an order unless there is a separate agreement in place.
12.4 Promotional Offers and Discounts
Customers should be aware that PicExcel reserves the right to cancel any promotional offers or discounts without providing any prior notification. This includes special coupons, rebates, or any other means of promotion. As disappointing as this might be for customers, we believe it is important to remain flexible in our pricing structure and strive to make sure our customers have access to the best product prices.
12.5 The Click Customer Loyalty and Referral Program
PicExcel Click program is designed to drive customer loyalty and referrals. In order to ensure a fair program experience, we ask our clients not to refer using multiple email addresses or take on other alternative approaches. Any attempts of exploiting the system will be regarded as an abuse of the program, thus any reward issued may be withdrawn or canceled. PicExcel reserves the right to modify and cancel rewards given through Click Points or PicExcel credits at any time.
12.6 PicExcel Credits
PicExcel credits provide customers with the opportunity to redeem Services through PicExcel. The credits expire after one year from the last purchase associated with a particular user account, and cannot be refunded, rather only being allocated in PicExcel credit installments. Whilst purchasing these PicExcel credits does not guarantee a specified price, nor freeze any given figure for Services, pricing is still reflective of when an order is placed as opposed to when the credits are first purchased.
13.Quotes and Orders
PicExcel takes utmost care to ensure the images of a Client’s order match the sample provided with the original quote. In cases where the two are found to differ, the order may be canceled, and PicExcel will provide a new quote for the Client to place a separate order. Furthermore, should an order be placed using an order template based on a different type or category of images than those indicated in the initial quote, PicExcel reserves the right to cancel that order and provide a new quote for another one.
14.Turnaround Time
When placing an order, Clients should be mindful of the turnaround time they choose as this time does not begin when the order is submitted. Instead, it begins after all of the images have been uploaded for editing. It is therefore essential that all photos being sent for editing are uploaded at the same time to ensure smooth and timely work completion. Failing to do so may delay order completion and consequently the delivery of results.
15.Term and Termination
You agree that the Agreements will remain in effect until terminated by you or PicExcel. Additionally, you accept and acknowledge that the permanently granted license for User Content and Feedback is non-retractable and valid even after the expiration or termination of any of the Agreements. PicExcel reserves the right to terminate the Agreements or suspend your entry to the PicExcel Site or Customer Portal at any time deeming it necessary, including in cases of unauthorized use of PicExcel Service and/or Content, or failure to comply with these Agreements. Moreover, if you or PicExcel terminate these Agreements, or if PicExcel suspends your access to the service, neither party shall be held liable for any damages caused by such an action, and no refunds shall be provided for amounts already paid.
Terminating a PicExcel account is easy. Simply reach out to us at info@PicExcel edits.com and we can assist you with the process. Please note, a few sections of our agreements remain in effect even after termination, including Sections 3, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20,21 and 22 which will be enforced to the extent permissible by applicable law. We are committed to ensuring all our users’ data remain secure and protected – following these steps ensures this remains true even when your account is no longer active.
16.Warranty and Disclaimer
PicExcel takes its mission to provide the best service seriously, yet it is important to understand and agree that the PicExcel Site is provided without express or implied warranty or condition of any kind. Those who use the PicExcel Service do so at their own risk. As far as the law allows, we make no representations nor do we offer any warranties or conditions of satisfactory quality, merchantability, fitness for any particular purpose, or non-infringement. Neither PicExcel nor any owner of content provides assurance that the PicExcel Service is free from malware or other harmful components. Furthermore, we do not make any representation – express or implied – about third party applications (or the content thereof), user content, etc.
At PicExcel, we understand and agree that we are not responsible or liable for any transaction between users and third-party providers of any third-party applications, products, or services advertised on the PicExcel site. As with any purchase of a product or service, users are advised to exercise caution and use their best judgment when making such transactions. No advice or information given through PicExcel will imply any warranties from our side. Please note that certain aspects of this section may not be applicable in certain jurisdictions if prohibited by relevant law. However, this does not affect the user’s statutory rights as a consumer.
17.Limitations
By using PicExcel, you are agreeing that any dissatisfaction or issues encountered with the service can be resolved by simply ceasing to use it. PicExcel does not take responsibility for applications from third parties or their content, though your agreement with such may be subject to separate protocols. However, as per applicable law, if you are unhappy with a third-party application or the content thereof, the only way to solve these problems is to uninstall and discontinue all related usage.
PicExcel cannot be held responsible for any indirect, special, incidental, punitive, exemplary, or consequential damages, damages related to loss of data, business, or profits (whether direct or indirect), and aggregate liability for all claims related to PicExcel service, third-party applications or third-party application content. This applies regardless of legal theory and even if PicExcel is warned beforehand about the possibility of such damages. The foregoing limitation applies to the fullest extent permitted by law.
18.Third-Party Rights
By agreeing to the terms of the Agreements, you acknowledge and recognize that both the owners of the Content and certain distributors are intended beneficiaries. This means they have the right to enforce these stipulations directly onto you. No one else besides yourself and PicExcel is intended to receive any rights created by these agreements, as no third-party beneficiary rights are implied or granted. You also confirm that nobody else needs to approve changes, terminations, or other modifications made to the agreements.
19.Entire Agreement
PicExcel Agreements encompass all legal terms and conditions between you and PicExcel. As such, any prior written or verbal agreements related to the topic are nullified, except as explicitly recorded in writing between the two parties. PicExcel is the single source of information on the subject of these Agreements, so it is essential to keep up to date with changes that may arise over time.
20.Severability and Waiver
While it is possible for conditions to be deemed invalid or unenforceable within the Agreements, it should be noted that such circumstances will not affect the overall efficacy of the document. Any provisions which are nullified will not carry over to diminish the potency of the Agreements as a whole; therefore, each clause will remain independent from one others. Where applicable and held by law, all terms and prerequisites outlined in the Agreements shall be enforced.
21.Assignment
At PicExcel, we reserve the right to assign any of our agreements or any part thereof and may delegate any of its obligations under said agreements. However, our customers agree not to transfer nor sub-license their rights under the Agreements to any third party. This decision is integral in protecting the interests of all parties involved and ensuring customer satisfaction.
22.Applicable Law
All parties in agreement to these terms and conditions are subject to the laws of England and Wales. For disputes or other legal matters that may arise from this agreement, the parties agree to be bound by the exclusive jurisdiction of the English Courts. All parties acknowledge that by agreeing to this arrangement, they waive any right to their untimely resolution.
23.Indemnification
By agreeing to this agreement, you commit to providing protection for PicExcel against any damages and losses that could occur as a result of your breach of the agreement, use of the User Content, or violation of any law or any third party’s right. Such protection includes covering all reasonable attorney fees and costs that may arise.
24.Privacy
At PicExcel, we value the safety and privacy of our users. Therefore, keeping up to date with our current Privacy Policy is essential for ensuring an optimal experience. We strongly encourage our users to read and understand the Privacy Policy closely before proceeding with the use of our services. Our team is continuously working on making the policy detailed and comprehensive so that it is in line with user privacy expectations. If you have any questions or doubts related to this policy, feel free to contact us anytime.
25.Cookies
By using cookies, we gather and remember information about your preferences to improve the usability of our website. This helps us tailor our web application to provide you with a unique user experience that is tailored to your specific needs, likes, and dislikes. Through the analysis of web page traffic data from the use of traffic log cookies, we are also able to continuously make improvements to our website as well as ensure that it remains relevant and up-to-date. However, please be aware that if all cookies are blocked it can have a negative impact on the overall usability of the website.
If you have any questions concerning the Path Service or the Agreements, please contact Path Customer Service at info@picexcel.com.